Privacy Policy

1. Introduction

Welcome to PumpLens ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application PumpLens (the "App"). This policy applies to all users of our App and describes our practices regarding the collection, use, and disclosure of personal information.

PumpLens is designed with privacy as a fundamental principle. We are committed to protecting your personal information and being transparent about our data practices. By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when using the App:

• Fuel Entry Data: Gas station names, fuel amounts, prices, custom entry dates, odometer readings, and related notes you enter
• Vehicle Information: Car make, model, year, and custom names you assign to your vehicles
• Receipt Images: Photos of gas receipts you choose to capture for OCR processing (processed locally)
• Date Information: Custom dates you select for fuel entries, including past dates for forgotten entries
• User Preferences: App settings, notification preferences, and customization choices
• Support Communications: Information you provide when contacting customer support

2.2 Automatically Collected Information

We may automatically collect certain technical information:

• Device Information: Device type, operating system version, app version, and device identifiers
• Usage Analytics: App crashes, performance metrics, and feature usage statistics (anonymized)
• Purchase Information: In-app purchase receipts and subscription status (through Apple's StoreKit)

2.3 Camera and Photo Access

The App requests camera access for:

• Taking photos of gas receipts for OCR processing
• Capturing odometer readings
• All image processing occurs locally on your device
• Images are stored locally and never transmitted to external servers

3. How We Use Your Information

3.1 Primary Uses

We use your information for the following purposes:

• Core App Functionality: Storing and organizing your fuel tracking data
• Analytics and Insights: Calculating fuel efficiency, costs, and trends
• Data Export: Generating CSV files for your personal use
• Reminders: Sending local notifications based on your preferences
• Multi-Vehicle Support: Managing separate tracking for different vehicles

3.2 App Improvement

• Performance Optimization: Using anonymized usage data to improve app performance
• Feature Development: Understanding which features are most valuable to users
• Bug Fixes: Identifying and resolving technical issues
• User Experience: Enhancing the overall app experience

3.3 Customer Support

• Responding to your inquiries and support requests
• Troubleshooting technical issues
• Providing assistance with app features
• Processing subscription and billing inquiries

4. Data Storage and Security

4.1 Local Storage

PumpLens prioritizes local data storage:

• On-Device Storage: All fuel tracking data is stored locally on your device using iOS's secure storage mechanisms
• iOS Data Protection: Your data is protected by iOS's built-in encryption when your device is locked
• App Sandbox: Data is isolated within the app's secure sandbox environment
• Optional Cloud Storage: Pro subscribers can optionally enable iCloud sync for backup and cross-device access

4.2 Security Measures

We implement industry-standard security practices:

• Data Encryption: Sensitive data is encrypted using iOS's built-in encryption
• Secure Transmission: Any network communications use HTTPS/TLS encryption
• Access Controls: Strict access controls for any backend services
• Regular Security Reviews: Ongoing security assessments and updates

5. iCloud Sync and Cloud Storage

5.1 Pro Subscription Feature

For Pro subscribers, PumpLens offers optional iCloud sync and backup functionality:

• Automatic Backup: Your fuel tracking data is automatically backed up to your personal iCloud account
• Cross-Device Sync: Access your data across multiple iOS devices signed into the same iCloud account
• Data Protection: Prevents data loss when switching devices or reinstalling the app
• User Control: You can enable or disable iCloud sync at any time in app settings

5.2 iCloud Data Storage

When iCloud sync is enabled:

• Apple's CloudKit: We use Apple's CloudKit framework for secure cloud storage
• Your iCloud Account: Data is stored in your personal iCloud storage space, not on our servers
• End-to-End Encryption: Apple handles all encryption and security for iCloud data
• Apple's Privacy Policy: iCloud data is subject to Apple's privacy policies and terms
• No Third-Party Access: We cannot access your iCloud data - only your devices can

5.3 Data Synchronization

The sync process works as follows:

• Automatic Sync: Changes are automatically synced when you have an internet connection
• Conflict Resolution: The app uses timestamps to resolve conflicts between devices
• Offline Functionality: The app continues to work offline; sync resumes when online
• Selective Sync: Only your fuel entries and vehicle data are synced to iCloud

5.4 iCloud Requirements

To use iCloud sync, you need:

• A Pro subscription to PumpLens
• An Apple ID with iCloud enabled
• Sufficient iCloud storage space
• Internet connection for initial sync and ongoing updates

6. Information Sharing and Disclosure

6.1 General Policy

We do not sell, trade, or otherwise transfer your personal information to third parties. Your fuel tracking data remains private and is not shared with external parties.

6.2 Limited Exceptions

We may disclose your information only in the following limited circumstances:

• Legal Requirements: When required by law, court order, or government regulation
• Safety Concerns: To protect the safety of users or the public
• Rights Protection: To protect our rights, property, or safety
• Business Transfer: In connection with a merger, acquisition, or sale of assets (with user notification)

7. Your Rights and Choices

7.1 Data Access and Control

You have the following rights regarding your data:

• Access: View all your fuel tracking data within the app
• Modification: Edit or update your fuel entries and vehicle information
• Deletion: Delete individual entries or all data from the app
• Export: Export your data to CSV format (premium feature)

7.2 Data Deletion

To completely remove your data:

1. If using iCloud sync, first disable it in app settings
2. Delete the app from your device
3. This will permanently remove all locally stored fuel tracking data
4. For complete iCloud data removal, you may need to manage this through your iCloud settings
5. Contact us if you need assistance with data deletion

8. Children's Privacy

PumpLens is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8.1 Parental Rights

If we discover that we have collected personal information from a child under 13:

• We will delete that information from our records
• We will not use the information for any purpose
• We will not disclose the information to third parties

9. International Users

9.1 Legal Compliance

We comply with applicable data protection laws, including:

• GDPR: European Union General Data Protection Regulation
• CCPA: California Consumer Privacy Act
• PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
• Other local privacy laws as applicable

9.2 EU Users' Rights

If you are in the European Union, you have additional rights under GDPR:

• Right to portability of your data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with supervisory authorities

10. Third-Party Services

10.1 Apple Services

PumpLens integrates with Apple services:

• App Store: For app distribution and in-app purchases
• StoreKit: For subscription management
• Vision Framework: For local OCR processing
• CloudKit: For optional iCloud sync (Pro subscribers only)
• Core Data: For local data storage

11. Data Retention

11.1 Local Data Retention

Your fuel tracking data is retained locally on your device:

• Data persists until you delete it or uninstall the app
• No automatic expiration of fuel entries
• You control how long to keep your data

11.2 iCloud Data Retention

For users with iCloud sync enabled:

• Data is retained in your personal iCloud account according to Apple's policies
• You control iCloud data retention through your Apple ID and iCloud settings
• Disabling iCloud sync stops new data from being uploaded but doesn't automatically delete existing iCloud data
• Refer to Apple's iCloud documentation for managing your iCloud data retention

11.3 Support Communications

• Support emails are retained for 2 years for reference
• You can request deletion of support communications
• Essential business records may be retained longer as required by law

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

12.1 Notification of Changes

• App Updates: Privacy policy changes will be communicated through app updates
• In-App Notifications: Significant changes will be highlighted in the app
• Website Updates: The latest version will always be available on our website

12.2 Material Changes

For material changes to this Privacy Policy, we will:

• Provide at least 30 days' notice before the changes take effect
• Clearly explain what has changed
• Give you the opportunity to review and understand the changes

13. Contact Information

13.1 Data Protection Officer

For EU users, our data protection contact is:

• Email: mahmudkandawala7@gmail.com
• Subject: GDPR/Data Protection Inquiry