Support Center

Get help with PumpLens, find answers to common questions, and contact our support team.

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About PumpLens

PumpLens is the most intuitive way to track your fuel expenses and monitor your vehicle's efficiency. With advanced OCR technology, smart analytics, and a beautiful interface, managing your fuel data has never been easier.

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Smart Receipt Scanning

Snap a photo of your receipt and let our OCR technology automatically extract all the details.

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Detailed Analytics

Track your spending patterns, fuel efficiency, and costs with beautiful charts and insights.

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Multiple Vehicles

Manage fuel tracking for all your vehicles in one convenient app with separate analytics.

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Privacy First

All data is stored in iCloud and/or locally on your device with no external servers or data sharing.

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Key Features

  • OCR Receipt Scanning: Automatically extract fuel data from receipt photos
  • Manual Entry: Quick and easy manual data input with smart validation
  • Multi-Vehicle Support: Track fuel for multiple cars, trucks, or motorcycles
  • Advanced Analytics: View spending trends, fuel efficiency, and cost analysis
  • Organized History: Browse entries by year and month with collapsible folders
  • Data Export: Export your data to CSV for backup or tax purposes
  • Smart Reminders: Set notifications to remind you to log fill-ups
  • Privacy-First: All data is stored iCloud and/or locally on your device
  • Premium Features: Unlimited entries and advanced analytics with subscription

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Frequently Asked Questions

How does the OCR receipt scanning work? +

Simply take a photo of your gas receipt using the camera feature. Our advanced OCR (Optical Character Recognition) technology will automatically scan and extract key information like the total amount, gallons purchased, and station name. The data is processed locally on your device for privacy and security.

Can I track multiple vehicles? +

Yes! PumpLens supports tracking multiple vehicles. You can add cars, trucks, motorcycles, or any vehicle, each with their own separate fuel history and analytics. Switch between vehicles easily and view individual or combined statistics.

Is my data secure and private? +

Absolutely. All your fuel data is stored in your iCloud and/or locally on your device using iOS's built-in security features. We don't collect, transmit, or store any personal information on external servers. Your data never leaves your device unless you choose to export it.

What's included in the premium subscription? +

Premium subscribers get unlimited fuel entries (free users are limited to 5 entries), advanced analytics with detailed charts and trends, data export capabilities, and priority customer support. We offer monthly, yearly, and lifetime subscription options.

Can I export my data? +

Yes, premium users can export all their fuel data to CSV format. This is perfect for tax purposes, expense reports, or creating backups. The export includes all entry details like dates, amounts, gallons, stations, and vehicle information.

How do I restore my purchases? +

Go to the Premium tab in the app and tap "Restore Purchases." This will restore any previous purchases linked to your Apple ID. If you're still having issues, please contact support.

What iOS version is required? +

PumpLens requires iOS 15.0 or later and is optimized for all iPhone models. The app uses modern iOS features for the best performance and user experience.

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Contact Support

Having trouble with PumpLens? We're here to help! Fill out the form below and we'll get back to you as soon as possible.

Response Time: We typically respond within 24-48 hours. For urgent issues, please include "URGENT" in your subject line.